OFFICE / SHOWROOM MANAGER

DKP Wood Railings and Stairs is a company specializing in custom staircases and railing systems. We are looking for a reliable, well-organized Office / Showroom Manager to support daily showroom and office operations.

This is a customer-facing role and a key point of contact between clients, the sales team, and internal departments. The Office / Showroom Manager ensures smooth day-to-day operations, timely communication, accurate administrative support, and a professional showroom environment.

This is a unique opportunity to join a dynamic, growing team and contribute your skills and expertise to helping clients bring their renovation projects to life.

Key Responsibilities

Support daily showroom and office operations in a timely and accurate manner
Welcome clients and assist during showroom visits
Respond promptly and professionally to all leads, phone calls, emails, and inquiries
Accurately log leads and schedule appointments for the sales and project teams
Follow up on appointments and client communications as needed
Assist with the preparation of customer-facing documents, including estimates and contracts
Deliver accurate and clear information to customers regarding projects and next steps
Support the sales team with documentation, follow-ups, and general coordination
Coordinate communication between clients, sales, and production teams
Maintain showroom organization and a professional appearance at all times
Order, track, and organize office supplies consistently
Handle general administrative and office tasks as required

Qualifications

Previous experience in an office, showroom, or customer-facing administrative role
Strong communication and organizational skills
Professional, friendly, and dependable attitude
Comfortable working in a client-facing showroom environment
Intermediate computer skills
High attention to detail and ability to manage multiple tasks and priorities
Compensation & Work Environment
Competitive salary based on experience
Supportive team culture where you will feel valued and supported
Opportunity to continue developing your skillset in a fast-paced industry
Friendly, positive work environment with trustworthy coworkers

Schedule
Full-time
Monday through Friday