FAQ’s

Most frequently asked questions

General

We can build stairs and railings in a large variety of wood species, such as red oak, white oak, poplar, pine, maple, cherry, Brazillian cherry, hickory and many more. If we do not have what you are looking for directly in stock, we can always find ways on getting that specific wood needed to suit your specifications.

Yes, we do. Please call us at 631 665-8656 or click here to find other ways on contacting us.

Yes, we do. You are always welcome to visit our showroom, that is located in 1971 Union Boulevard, Bay Shore, NY. Our showroom hours are 9 am-5 pm.

All of our stairs are delivered by our own installation crew members.

We make all kind of stairs. Straight, curved, with winders, you name it. We do it.

The majority of our stairs are assembled in the shop, but there are always exceptions. For example, if there is no clearance for us to bring in an assembled staircase right in to your home, we assemble it on-site.

Unfortunately, no. But we can recommend few trusted wood finishers that will get the job done.

We accept all methods of payment. Credit cards, checks and cash.

Installation

We try to keep the dust to a minimum but like any remodel there will be some. We do our best to keep the dust isolated to the areas that we are working in. Our install crew will clean up when they are done but the light dusting we leave to you.

Yes, we do. We quite frequently use Q-railing hardware, which is the innovative, high-quality designer railing system. You can see some examples of the stainless steel railings that we did in our portfolio section.

Yes, we do. You can see some examples of the iron balusters in our portfolio section.

Yes, we do. You can see some examples of the glass projects in our portfolio section.

Contact

Didn’t find the answer?

Please use the form bellow to ask a question and we will be back with the answer as soon as possible. If you prefer calling, you can reach us at 631 486-8388 from 9 AM to 5 PM during the weekdays.